Getting a new dishwasher can be an exciting purchase. But before investing in a pricey appliance like a Bosch dishwasher, it’s important to understand the warranty coverage. This allows you to make an informed decision about whether the Bosch dishwasher warranty provides adequate protection for your budget and needs.
In this comprehensive Bosch Dishwasher Warranty Review article, we’ll break down what’s included with the manufacturer’s warranty. You’ll learn exactly what parts and services are covered, for how long, and any limitations. With these key details, you can determine if the Bosch warranty is sufficient or if extended protection is recommended.
An Overview of the Bosch Dishwasher Warranty
The Bosch dishwasher warranty provides coverage in two separate parts:
The Bosch 1-Year Limited Warranty
This covers any defects in materials or workmanship for 1 year from the original purchase date. It applies to all new Bosch dishwashers purchased from an authorized retailer.
The Bosch Stainless Tub and Electronic Control Board Warranty
This additional warranty covers the stainless steel tub and electronic control board for 5 years from the purchase date. The tub and control board are two of the most expensive dishwasher components to replace.
So in total, you’re getting:
- 1 year of comprehensive coverage on the entire dishwasher
- 5 years of protection specifically for the tub and control board
Keep reading to learn exactly what Bosch includes and excludes from the warranty.
What’s Covered by the Bosch Dishwasher Warranty?
The 1-year limited warranty covers any production defects in your new Bosch dishwasher. This includes both parts and labor.
Bosch will provide free replacement parts and pay for authorized service technicians to repair or replace any components that fail due to materials or workmanship issues.
Here are some examples of defects that would be covered under the 1-year warranty:
- Faulty door latch or hinges
- Defective seals causing water leaks
- Motor or pump malfunctions
- Electrical issues with control board or wiring
- Noisy operation from internal components
- Problems with racks, rollers, or spray arms
Then for years 2-5 from purchase, you’re covered for stainless tub or electronic control board failures. The tub, in particular, has extensive coverage.
Bosch warrants it will be free from rust, discoloration, cracks, or leaks during the 5-year period. If water does penetrate the tub walls causing internal damage, they’ll provide a free replacement.
The electronic control board warranty also gives you peace of mind. Since this part controls all dishwasher functions, it’s great to have 5 years of protection in case it malfunctions.
What’s NOT Covered by the Bosch Warranty?
While the Bosch dishwasher warranty is fairly inclusive, some things aren’t covered. Here are notable exemptions under both the 1-year and 5-year warranties:
- Normal wear and tear: Expected deterioration from regular use, such as scratches, dents, discoloration, and noise issues as internal parts wear out.
- Improper installation: Damages caused by faulty installation aren’t warranted. Bosch dishwashers must be installed by a certified technician according to the product manual.
- Misuse and abuse: Using the dishwasher in a way that goes against the manufacturer guidelines can void the warranty. This includes overloading, using the wrong detergents, and damage from objects getting caught in the machine.
- External components: The warranty doesn’t extend to any decorative parts or accessories. Items like the door panel, handles, buttons, and vents aren’t covered.
- Optional service calls: While labor is included for warrantied repairs, additional service calls for issues like cleaning, maintenance, or customer education are not.
- Water damages: Leaks and water damage to surrounding areas like flooring, walls, and cabinetry aren’t Bosch’s responsibility. Homeowner’s insurance would need to cover these costs.
- Consequential damages: Related expenses from component failures, like food spoilage, lost time and income, and appliance rental fees while repairs are made aren’t included.
So in summary, the warranty covers production flaws but not regular wear and tear, improper use, external parts, or water damage and other consequential costs. Review the limitations carefully when purchasing.
Steps To Get Service Under the Bosch Warranty
If an issue arises with your Bosch dishwasher within the warranty period, here are the steps to take:
- Contact Bosch customer service online or by phone. Describe the issue and provide your model and serial number.
- Troubleshoot the problem with a representative. They can walk you through simple solutions to common problems.
- Schedule a service appointment if needed. Bosch will arrange for an authorized technician to visit your home and assess the issue.
- Submit proof of purchase to verify you’re under warranty. This would be your original sales receipt or invoice.
- Get free repairs for verified defects covered under warranty. This includes replacement parts and labor during the set time periods.
- Pay for any non-covered charges like trip fees, external damages, or fixes to excluded parts. You’re responsible for costs outside the scope of the warranty.
Reaching out as soon as you notice a problem gives you the best chance for quick repairs under the warranty terms. Bosch service technicians are usually able to diagnose and correct defects right on the initial visit.
Are Extended Warranties Worth the Cost for Bosch Dishwashers?
Once the 1 and 5-year Bosch warranties expire, you’re responsible for all future dishwasher repairs and costs. Major component failures down the road can really add up.
This is where extended warranties come in – to continue protection after the manufacturer coverage runs out. Let’s look at the pros and cons of buying an extended warranty for a Bosch dishwasher:
Potential benefits of extended warranties:
- Covers expensive repairs if major issues occur after the Bosch warranties lapse
- Convenient access to Bosch authorized service technicians
- Allows a fixed budget for future dishwasher repairs
- No stress about scrambling to fund unforeseen breakdowns
- Option to transfer protection to new owner if you sell the home
Drawbacks to consider:
- Added upfront cost on top of the dishwasher purchase price
- Repairs may not be needed once original warranties expire
- Limitations and exclusions still apply
- Contract obligations if you wish to cancel
Whether splurging on an extended warranty is worthwhile depends on your budget, risk tolerance, repair history, and longevity expectations. For expensive Bosch models with lots of bells and whistles, extending the coverage may offer more value.
But for basic, reliable models the original 1-5 year Bosch warranty may be sufficient. Only about 20% of dishwashers need repairs within 5 years of purchase.
Think about your own usage, habits, and repair costs in your area. This can help determine if you should invest in extended protection once the standard Bosch warranty coverage ends.
Does Bosch Offer a Warranty for Refurbished or Used Models?
Shopping for refurbished and used appliances is a great way to score discounts and value. But it’s normal to have concerns about more limited warranty coverage.
Here’s an overview of what Bosch offers for refurbished and used dishwasher models:
- Certified refurbished: Bosch has inspected, tested, and warranted these units to function like new. Most come with the full 1-year limited new product warranty.
- Third-party refurbished: Appliances refurbished by non-Bosch companies usually have 90-day warranties. Review coverage as it varies.
- Used as-is: Private party sales of used dishwashers are generally without any warranty protections. Ask sellers about repair histories.
- Floor models: Units on display at retailers are sold at discounts in an as-is condition. Manufacturers’ warranties start the day they’re received at the store.
The best option for satisfactory warranty coverage on a refurbished Bosch is going through their certified program. Units are thoroughly vetted and come with comparable new appliance guarantees.
For other sources, warranty protections range from minimal to none. Make sure to factor in future repair costs and risks before purchasing used or refurbished.
Common Problems Covered by the Bosch Warranty
While Bosch dishwasher are highly rated for reliability and longevity, they can still experience issues just like any appliance. Here are some common problems covered under their 1-year and 5-year warranties:
Drain failures – Slow or backed-up drains are often from blockages or malfunctioning pumps. Bosch will cover drainage repairs under warranty. Just don’t put the wrong items like bones, popcorn, or produce remains down the drain.
Leaking – If seals, hoses, or internal tub parts develop leaks, warranty coverage applies to find and fix the origin. As long as you aren’t overloading or improperly racking dishes, manufacturing defects cause most leaks.
Noisy operation – Unusual buzzing, grinding, or loud cycles often stem from problems like bad bearings, motors, or fans. Bosch will troubleshoot and replace parts making excess noise under warranty.
Electronic control board – If buttons malfunction or the dishwasher won’t start, the control board is likely the culprit. Good thing this part is covered for 5 years!
Rust spots inside tub – Even high-grade stainless steel can develop surface rust without proper care. Bosch will replace a rusted tub within the 5-year timeframe per warranty terms.
Won’t fill – No water entering the dishwasher is typically due to defective water inlet valves or bad float switches. Bosch covers these filling component repairs under the 1-year warranty.
Document all issues as they arise and contact Bosch right away for repairs under warranty. Don’t try makeshift fixes that could void coverage. Trained technicians will properly diagnose and safely resolve problems.
Steps to Get the Most from Your Bosch Warranty
Follow these tips to ensure you maximize the Bosch dishwasher warranty benefits:
- Retain your proof of purchase with purchase date and model details.
- Review the warranty terms so you understand inclusions, exclusions, and service procedures.
- Install and operate the dishwasher per manufacturer instructions.
- Clean and maintain it according to recommendations to prevent avoidable problems.
- Act quickly when defects arise to get repairs done under active warranty periods.
- Consider paying a little extra for additional protection with an extended warranty once the Bosch coverage expires.
The Bottom Line
Bosch is known for making high-quality, long-lasting dishwashers. Their 1-year limited plus 5-year tub and control board warranties provide a fair amount of protection against defects. Just be sure to follow all usage and care guidelines to qualify for coverage.
Review the warranty details closely before your purchase. While you may pay more upfront for a Bosch, the included coverage on major components offers valuable peace of mind. Understanding exactly what’s covered for how long allows you to make an informed decision.
With proper maintenance and timely repairs when problems arise, a Bosch dishwasher should provide dependable performance for years to come. Use this comprehensive warranty guide to get the best return on your investment.